Step-by-Step Guide

How to Claim Free Spins

Claiming free spins sounds easy. However, there are many points at which mistakes will void your bonus. This guide covers every step in the claiming process, including the ones most players get wrong.

Before You Claim: What to Check

Before you click any button, give yourself two minutes to read the bonus terms and conditions. The key things to check are the wagering requirement, the expiry period, the maximum cashout limit, the eligible game, the maximum stake during wagering, and whether your preferred payment method is eligible.

  • Wagering requirement — how many times must you play through your winnings?
  • Expiry — how long do you have to use the spins and complete wagering?
  • Maximum cashout — is there a limit on what you can withdraw?
  • Eligible games — are the free spins limited to a specific slot machine?
  • Maximum bet during wagering — if you don't use this stake limit, will your winnings be void?
  • Payment method restriction — bonuses may only be available if you deposit using a specific payment method.

If any of these terms are missing from the promotional page, search for them in the full terms and conditions before claiming your bonus. An absence usually means that the casino's standard and more restrictive rules apply.

Claiming Free Spins: Step by Step

  1. Find a verified offer

    Use our no deposit, 100 free spins or 50 free spins pages. Each bonus featured on these pages lists the wagering requirement, expiry date, maximum cashout limit and payment method restrictions so that you can compare them properly before claiming.

  2. Register at the casino

    Create a new account using your correct personal details. Casinos verify your identity against your documents when you withdraw funds. Use the same email address for all communications and make sure you complete any email or phone number verification steps immediately.

  3. Enter the bonus code at the correct moment

    This is where most players make mistakes. Some bonus codes must be entered at registration. Others must be entered in the cashier before making a deposit. If you try to enter the code after making a deposit, many casinos won't honour it. Make sure you understand exactly how to claim your bonus.

  4. Make the qualifying deposit (deposit offers only)

    Deposit at least the stated minimum amount to qualify for the free spins, not a cent less. Use a payment method that is eligible for claiming free spins; many casinos exclude e-wallets like PayPal, Skrill or Neteller from triggering free spin bonuses. Look for this information in the terms and conditions.

  5. Locate your free spins in the account

    Your free spins should appear automatically in your account and be visible under a bonuses heading. On occasion, casinos require that you navigate to the eligible slot machine before they appear. If the free spins do not appear within 10-15 minutes, use live support before taking any other action.

  6. Use all spins before the expiry

    The expiry period for using the spins closes at midnight on the last day of the window. Use all spins within one session if the expiry period is short, say 1-2 days. Check whether the countdown starts from registering your account or claiming your first bonus as these times can differ on different platforms.

  7. Complete the wagering requirement

    The winnings from using your free spins will convert to a bonus balance which you need to wager the required number of times to complete the process. Stay within the maximum bet limit at all times or you risk losing everything. Play only on the eligible games; slots generally contribute 100% to wagering but others may vary.

  8. Withdraw your real money

    The bonus balance will convert to real money after you have completed wagering requirements. Request a withdrawal and allow the casino time to process it as stated in their terms and conditions. First withdrawals often take between 24-72 hours.

The Most Common Mistakes

Entering the bonus code after depositing

The single most common way of losing a free spin offer is forgetting to enter the bonus code before making a deposit. If you are not sure of the timing requirements, always confirm with live chat support before depositing.

Exceeding the maximum bet during wagering

If the maximum bet during the bonus period is 1 or 5 euros, one spin above this limit is often enough to void all your winnings. Set your stake before commencing wagering and do not alter it again until the process is complete.

Playing an ineligible game

Not all games contribute to wagering requirements in equal amounts on free spin bonuses; some contribute nothing at all (0%). Live games, roulette and video poker often contribute nothing; check the eligible games list in the terms and conditions before you start wagering.

Letting the bonus expire

Once the expiry period on an ongoing promotion has passed, casinos remove both promotions and any progress you have made in completing wagering requirements. If real money is tied to a bonus, also check the terms and conditions carefully as some casinos bar any withdrawals until this bonus has been cleared or voided.

Specific Process: No Deposit Free Spins

No deposit spins follow the same process but skip the deposit step; the steps are: register an account, verify your email address, enter a code if required, wait for spins to be credited to your account, use them up, complete wagering and withdraw any winnings if applicable. By not depositing any funds in advance, this process is less risky but also comes with higher wagering requirements and lower cashout caps on no deposit free spins.

See Verified Offers

Every offer on our comparison pages includes clear instructions on exactly what steps you need to follow to claim it, as well as any codes that may need to be used and eligible games.